Silver: Sterling Silver 92.5% like other premium seller for thin material but we use 95-98% silver for regular and thick jewelry even 99.9% for the top off cufflink
Rhodium from Legor , a famous Supplier from Italy, to maintain high quality and to avoid allergy.
Gemstone: our Moissanite gemstone has GIA certification for each stone and it will be included in the package you both. It also the warranty card from manufacturer. For lab grown diamond, we also have certification from IGI too. You can check online for the authorization from them too.
We do 14k Gold as only option for gold but you can request us to do any other material, 18k gold, 22K, white gold, platinium... We can do anything to satisfy your order.
Because we produce the jewelry manually and check carefully, so it take time. You special request might take up to 7 business day, but it is still fast because there are so many steps need to be done to complete your order. Other premium online seller might take up to 2 months.
It takes 1-3 business day to process your order, depend on the personalized option you take.
For example you you change only Giver name and recipient name, it will take 1 day to process including online chat about the design calibration. The Luxury version, clients can request via online chat/email up to 3 message card design so that they can pickup the best among 3 real ones.
But if you change gemstone, engraving your name or message or even change the design of the jewelry, that make us to reproduce the jewelry... it may take 3 business days. We try our best to do order processing fast, to compare with several weeks to 2 months , the time other premium online jewelry stores to do order processing, in the market.
When a things are done, we do quality check and then do the Packaging request at Handling and Shipping Department.
Handling: Packaging , including giftbox decoration and shipping preparation, packaging, labeling, takes only 1 business day.
Shipping: Our current warehouse located in Texas, United States and Warsaw, Poland and this is the shipping time you should take into consideration, excluding order processing and handling:
US mainland: + 2-5 business days by USPS parcel post with tracking number and warranty. + USPS priority: 2-3 business days, adding $10
Canada: Parcel Post: 2-5 business days EU: 2-7 business days. Germany: 2-4 business days UK: 3-7 business days Other EU countries 3-7 business days
Elevate Your Jewelry Experience at Lava Jewelry: What You Get with Customization
As you embark on your journey to discover the perfect jewelry at Lava Jewelry, we're excited to share the exceptional experience that comes with ordering personalized jewelry that you can not find anywhere else. While choosing jewelry for yourself might not demand extravagant details, selecting a gift is an opportunity to express your thoughtfulness and respect for the recipient, whether it's your soulmate, beloved daughter, dear friend, or valued business partner.....Read More
Social Responsibility
In 2006, during my time as a young student at New York University Tandon School of Engineering (formerly known as Polytechnic University, with its name changed in 2008), I had a moment of serendipity. While taking a break, I decided to hop on the subway to Rockefeller Center and take a seat after a long stroll. Fate led me to strike up a conversation with a fellow from London who happened to sit beside me. To my surprise, we discovered a commonality – both of us had roommates from London. As we chatted, my attention was drawn to a captivating silver chain adorning his neck. Its beauty intrigued me, prompting me to inquire about its cost.
The young man revealed that this silver chain was a gift from his grandmother, one that had set her back several hundred pounds, equivalent to a fifth of her pension. He cherished this heirloom, wearing it throughout his life, with plans to pass it down to his son. I couldn't help but admire the deep emotional connection he had with his grandmother's precious gift, and equally, the profound love she had for her grandson. However, I couldn't help but ponder the cost of this silver chain – a fifth of one's pension seemed exorbitant. At that moment, in 2006, I wished I could do something to make such premium, handcrafted silver chains accessible to grandmothers and fathers, or anyone with a modest incomes. These pieces of jewelry should be cherished for a lifetime and even handed down to generations, without depleting one's savings. This was the spark that ignited the journey of Lava Jewelry, which began in 2019.
Why Choose Us
🖤 At Lava Jewelry, we are the premier online store for personalized jewelry. We can customize our products to your exact specifications, making them truly unique.
🖤 Our commitment to quality is unwavering. We employ top-tier materials and experienced artisans to craft jewelry of the highest standard. Each piece undergoes a meticulous 16-step quality check, ensuring excellence at every stage of production.
🖤 What sets us apart is our dedication to perfection. We meticulously process both the front and back of our pendants, leaving no room for unprocessed pins or raw surfaces. This attention to detail ensures that our products are of the highest quality.
🖤 Lava Jewelry offers quality jewelry at prices that are affordable when compared to other stores of similar quality. We believe that exceptional jewelry should be accessible to all.
🖤 Our customer satisfaction is paramount. We offer a 30-day return policy for products with manufacturing defects. Additionally, we provide a 1-year warranty on all our jewelry.
🖤 Our world-class support and after-purchase care ensure that your experience with Lava Jewelry is exceptional in every way.
1. Warranty At Lava Jewelry, we are dedicated to crafting exquisite pieces of jewelry that showcase our commitment to quality and craftsmanship. We stand behind the quality of our products and offer a comprehensive warranty to ensure your peace of mind and satisfaction. Please take a moment to familiarize yourself with our warranty policy.
a. Limited Warranty Coverage: Lava Jewelry provides a limited warranty for a specified duration from the date of purchase. This warranty covers manufacturing defects and craftsmanship issues that may arise during normal wear. The warranty does not cover damage resulting from accidents, misuse, improper care, alterations, or natural wear and tear.
b. Warranty Duration: The duration of our limited warranty varies depending on the type of jewelry and materials. Please refer to the specific warranty duration outlined below: • Sterling Silver Jewelry: 1 year from the date of purchase.
c. Warranty Services: In the event that your Lava Jewelry experiences a covered manufacturing defect or craftsmanship issue within the warranty period, we will repair or replace the item at our discretion. If the original piece is no longer available, we may offer a similar item of equal value.
d. Exclusions: The following scenarios are not covered by our warranty: • Damage resulting from accidents, impacts, or misuse. • Alterations or repairs made by unauthorized parties. • Damage caused by exposure to extreme temperatures, chemicals, or corrosive substances. • Normal wear and tear, including scratches and tarnishing.
2. Return and Exchange Policy We understand that sometimes preferences change, and we want to ensure your complete satisfaction with your purchase from. Our return and exchange policy is designed to accommodate both situations where there's an issue due to our fault and instances where you wish to exchange the product for personal reasons. Please carefully read the following guidelines:
a. Return Period: You can return your Jewelry without any Restocking fee if the Jewelry come with the quality not as good as its description or come with any mistake within 1 business day.
b. Exchange for Other Products: We offer the option to exchange the purchased item for another product available on our website.
c. Fault on Our End (e.g., Wrong Model or Design): If the reason for the return or exchange is due to an error on our part, such as shipping the wrong model or design, we take full responsibility. In such cases, we will cover the shipping fees for the return and the replacement product.
d. Customer-Initiated Exchanges: If you simply wish to exchange the products because you've changed your mind or prefer a different design, we understand. However, in these instances, the customer will be responsible for the shipping fees associated with the return and the shipment of the new product.
Note: We can not return or exchange personalized jewelry. We only help you to have a warranty for it.
Order Processing: It takes 1-3 business day to process your order, depend on the personalized option you take. For example you you change only Giver name and recipient name, it will take 1 day to process including online chat about the design calibration. The Luxury version, clients can request via online chat/email up to 3 message card design so that they can pickup the best among 3 real ones. But if you change gemstone, engraving your name or message or even change the design of the jewelry, that make us to reproduce the jewelry... it may take 3 business days. We try our best to do order processing fast, to compare with several weeks to 2 months , the time other premium online jewelry stores to do order processing, in the market. When a things are done, we do quality check and then do the Packaging request at Handling and Shipping Department.
Handling: Packaging , including giftbox decoration and shipping preparation, packaging, labeling, takes only 1 business day. Shipping: Our current warehouse located in Texas, United States and Warsaw, Poland and this is the shipping time you should take into consideration, excluding order processing and handling: US mainland: + 2-5 business days by USPS parcel post with tracking number and warranty. + USPS priority: 2-3 business days, adding $10 Canada: Parcel Post: 2-5 business days EU: 2-7 business days. Germany: 2-4 business days UK: 3-7 business days Other EU countries 3-7 business days.
When you receive this Gift Package, you will receive:
1. A High Quality Cross Pendant Necklace:
The necklace is very carefully handmade at a very high standard and quality checked after any of the 15 steps completed. The Jewelry you will receive might be much more beautiful than the images on the website because of the shooting and editing restrictions when we take the photo. It is made of Sterling Silver (92.5% or higher percentage of silver) to make sure it can last for a long time, maybe a lifetime.
- Pendant size: 1.1 x 0.69 inches (28 x 17.6 mm).
2. The Message Card
This personalizable message card has it size of 3.15x3.15 inches (8cmx8cm). We can make a bigger one upon your request.
3. The Jewelry Box
a. Luxury box: Mahogany style with Wooden Grain Red color
- Dimensions: 3.5x3.5x0.87inch (90x90x22mm)
- Thickness: 0.39inch (10mm)
b. The regular box:
Pink Paper box
- Dimensions: 3.5x3.5x0.87inch (90x90x22mm)
- Thickness: 0.55inch (1.4mm)
- Material: Hardboard paper
4. Warranty card
The warranty card will contain your information, the product's warranty period and policy.
A Heartfelt Gesture: The Bride's Personalized Gift Box for Her Sibling On the most special day of her life, the bride wished to express her profound love and appreciation for her sibling in a way that would be remembered forever. With careful thought and meticulous attention to detail, she crafted a personalized gift box that would leave an indelible mark on her sibling's heart.
The Luxury Wooden Box: At the heart of this extraordinary gift is a luxurious wooden box, exquisitely designed to radiate elegance and charm. The natural wood grain evokes warmth and authenticity, creating an inviting aura that mirrors the genuine love shared between the bride and her sibling. But what sets this box apart is the hidden lighting inside, which casts a soft, warm glow upon opening, revealing the treasures within like a hidden treasure chest.
The Silver Necklace: Nestled within the embrace of this enchanting wooden box is a timeless piece of jewelry – a delicate, silver necklace. The necklace symbolizes the unbreakable bond between siblings, a reminder of the bride's enduring affection and a token of their shared memories. Its design exudes grace and sophistication, making it a piece that can be cherished for a lifetime.
The Customized Message Card: Every word, every sentiment, and every memory shared by the bride is captured on a meticulously designed message card. This is where the bride's heart truly pours out. The bride had the freedom to customize every aspect of the card, from the choice of materials to the design and even the inclusion of personal photographs. The result is a tangible manifestation of their unique relationship, reflecting the joy, laughter, and love they've shared through the years.
A Beacon of Light: As the wooden box is opened, the gentle illumination from within serves as a metaphorical beacon of hope and love. It symbolizes the bride's desire to illuminate her sibling's life with happiness and warmth, even in her absence.
This personalized gift box isn't just a collection of items; it's a testament to the deep connection between the bride and her sibling. It is a reminder that no matter where life's journey may lead, their bond remains unbreakable and their love unwavering. In every detail, from the choice of materials to the heartfelt message card and the radiant lighting, this gift box conveys the bride's immense love and gratitude. It is a symbol of a cherished relationship, a token of a special day, and a keepsake of a love that knows no bounds.
